Trolling of The Tanishq Advertisement.
For me, the TANISHQ Ekatvan (Unity or Oneness with Divine Consciousness) advertisement appeared first in a WhatsApp group. A group that is reasonably levelheaded. The post read, “https://youtu.be/t3dJtFoVWWM, the trolls have got this ad pulled off the air. Let’s spread it as widely as possible.
What do you think happened next?
We did not ask why the ad should be spread widely? However, eight of us saw it in the next 2 minutes and started discussing the advertisement, the story, the trolls and the brand Tanishq. It is safe to presume that this must have happened across a hundred and thousands of WhatsApp groups. Keep this thought parked at the back of your head.
is smilingly putting a Jewellery on her Hindu Daughter-in-law.
Tanishq Ekatvan Content.
The story of a Hindu girl marrying into a Muslin family. The Muslim family adopting one of the Hindu rituals to see their daughter-in-law smiling. A thought of unity, inclusiveness and togetherness. However, the big political trolls saw it otherwise—an opportunity to keep alive the hatred and polarised emotions.
It was trolled to such an extent that the Tanishq took it off from their official digital platforms. Maybe the nearness to the festival season influenced the hasty decision of bowing to the trolls. Being a commercial entity, it made sense. But there are other things that, according to my dear friend and a familiar person, the Consultant Vermajee thinks makes no sense. I am surprised, how most of us, the myopic in-sighters lose the sight of sinister possibilities that the Trolls can expertly visualise. ( The ad is no longer available)
Somewhere someone commented on the Tanishq ad. The person said, ‘the Hindu Trolls should understand that it is the Muslim family, which is adapting to the Hindu Rituals, they should be happy’. However, a large section of voice on the social platforms challenged brand Tanishq to do the same communication with the roles reversed. A Muslim Girl Marrying into a Hindu family and the family adopting a Muslim ritual for her. Well, one can anticipate how bad the backlash could be. I am sure, no smarty at the client-side considered such a possibility.
Why Integration Is Tough.
The buzz on social platforms will make us believe that no one wants to see a better tomorrow. No one wants re-integration of regions and religions. Unfortunately, we seem to be trained now to see ulterior motives in everything positive. Maybe the current situations make us believe the impossibility of the task. In the process, we are creating our cocoons. We are alienating ourselves. We believe the hatred filled narrative presented to us on the social and political platforms and Toxic channels.
Some Voices.
I like the same voices on twitter. @RosheeLc tweet’s, “It’s unfortunate that a creative ad of the Tanishq brand is pulled out just because it is distasteful to a particular section of the society. The basic premise to launch any ad should be to target the heterogeneous audience that endorses its belief system and sees value in it”.
@Ambimpg says, “This is a wonderful ad. I said so in a media interview. But trolls being trolls.. @TanishqJewelry has withdrawn the ad. Maybe Diwali season is too close for comfort”.
A voice not held in high esteem by me, Chetan Bhagat tries to take a high stand without evaluating a business decision. He tweets, “As a TATA group company, expected #Tanishq to be fairer and braver. If you have done nothing wrong if you have shown something beautiful about our country, don’t get bullied. Be Indian. Be strong”. A voice @Srimatesh tells Chetan, “Absolutely. And it takes a real spine to own up a goof-up which they promptly did. Kudos #TanishqEkatvam #TanishqJewelry #TanishqAd”
Insane Voices.
There are many who want to be aggressively offensive in their approach to the brand. See the image of the tweet and it leaves nothing to the imagination – what is asked for. The brand as well as the professionals in the team getting threatened is no joke. I am not sure if this is the right person- but such messages are alarming.
This is the time and place where one expects the Government to act with the same speed and unbiased way as it did some time back for minor issues.
I am appalled by a voice that I respected now acting silly. Kangana Ranaut tweeted, “As Hindus, we need to be absolutely conscious of what these creative terrorists are injecting into our subconscious, we must scrutinise, debate and evaluate what is the outcome of any perception that is fed to us, this is the only way to save our civilisation #tanishq“. And the tweet was running with thousands of likes!
This advert is wrong on many levels, Hindu bahu is living with the family for a significant amount of time but acceptance happens only when she is carrying their heir. So what is she just a set of ovaries? This advert does not only promote love-jihad but also sexism #tanishq— Kangana Ranaut (@KanganaTeam) October 13, 2020
Social platforms will make us believe that more people are against the advertisement. It will tell us that the highly polarised voices are getting appreciated. It is definitely a sad state of affairs.
Consultant Vermajee POV
Tanishq is a big brand and a TATA company. It must be having decent-sized agencies on its roll. The agencies must be alive to the current situation on the ground. They must know the prevailing sentiments that the minority in the majority and the majority in the minority have against each other.
In such times, how could the agency be so blind, as to propose such a goody-goody- we-all-are-same-blood-Hindustani inclusive communication. Unless it was a strategic call. Or the brand expected to be trolled for it. Unless the brand believed, trolling will give them more eyeballs than a typical media investment can. Unless they think, the buying decision of the people who can afford Tansihq will not be impacted by the trolls.
DID THE SOP FAIL.
With such a communication, the client-agency teams would have done scenario building and planned their defence and an honourable escape. If the agency failed to advise the client to take an open-eyed conscious decision and have a backlash management plan ready. In that case, they should not hold their position. What was their Consultant doing? Talking of being hyperopia with a myopic skew.
Dinesh Gopalan a friend and IIMA batchmate puts it in the right perspective. He says, “love jihad is real. Excessive political correctness is not good. It is good to call a spade a spade. The ad needs to be taken down.”. It is a point-of-view that Vermajee and I may not wholly agree with. We like a true Consultant would add, “if you do this as a part of an open-eyed decision, then be willingly stand up for your right and don’t take the advertisement off”.
TANISHQ Acted To Safeguard The Employees.
Here is what Tanishq has to say about the withdrawing of the ad. And really it is a sad day.
And here is what one of the team member has to say. I got this from WhatsApp but believe it is right and damn right to share here. I am not sharing the identity if the person. ( Subtitle in blue are my additions)
THE ANGST.
‘Over the last few days, I have been called a Malayali, a Muslim, or Christian. I would have been happy to have been all of them. A few days back we released Ekatvam – a campaign for Tanishq, bringing alive the thought that the only way out of this crisis for us as a nation is if we are united. Eg. If you wear a mask and I don’t, as a nation or a world we won’t survive this’.
THE THOUGHT
‘At the heart of this campaign is a collection that over a thousand Karigars have come together to create, from across the country, uniting over 15 different Indian art forms. We’ve made over 100 pieces of communication to promote this. One of the films was about a teacher coming together with her class for the first time after 8 months, the other depicts a Muslim family celebrating Godh Bharai for their Hindu daughter-in-law, sticking to every detail from HER culture’.
THE REACTION
He adds, ‘We have been panned for the last one by people who don’t believe that this is the ethos of our identity as Indians. If you have to stereotype, I am a Hindu Sikh married to a Parsi. But I equally identify as Malayali, Rajasthani, Sindhi, Marwari, Punjabi. Whatever I am, I am not anti-Indian’.
TANISHQ STANDS FOR ITS EMPLOYEES.
And I agree when he says, the ad was pulled for the safety of the employees and the stores. ‘For those who’ve questioned why the ad was pulled out. All I can say is (at least for my Facebook friends) – you would have taken the same decision if it were up to you. Nothing, nothing is more important than human lives. In fact, the brand did stand up – for their employees. I, unfortunately, can’t mention the wonderful and huge team that’s given their last three months to this campaign – lest they be named creative terrorists too. A big thank you to all of you who have been calling and supporting us…”
The Question Remains UNANSWERED.
Till when will the freedom of expression be denied to the advertising profession. When will we ensure that polarised voices do not pressurise business entities to withdraw their communication? Something so harmless; unless seen with polarised eyes and mind. Why should there be any need for the creative expression to be politically and socially acceptable to every Tom-$@&# and Harry? Time for the industry to stand in solidarity with Tanishq. Why everything must be aligned to existing stereotypes?
Should We Get Back To Storyboard Approval?
Well. I worked in the only DOORDARSHAN era. The period when we would submit a storyboard for approval. No one shot without approval. The approved storyboard saved you from objections.
It seems we need a communication approving body with members representing regions, religions, caste and professions which would approve the script. And even that may not be a complete assurance for any objection on a later date but will be better than the state of anarchy we face today. I don’t see it as sarcasm or a retro mindset. What we are doing is retro.
Rejoinder.
Someone said- if only TANIISHQ could have added at the end- Jago Re Jago Hindu Jago re. And it really summed up the picture.
………………… BLOG/84/2020 ………….
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