Black Warrant – Honest Confession of a Jailer. Book Review.
BLACK WARRANT is a commentary on TIHAR JAIL and the hangings that have taken place during the tenure of Sunil Gupta- the Jailer.
Challenging Indore: From No.1 in Cleanliness to Most Orderly City
Indore India’s Cleanest city to become a smart model city faces many challenges- traffic sense and control is one of it.
My Three Unique Habits
Every Habit counts- some positive, and some have a negative impact. Here are three of my somewhat unique habits.
CRED-isation of Advertising- Most Don’t Get It.
CREDisation is the new way of communication in advertising. It must be effective for many brands to follow- but most will not get it.
We have collectively failed- consumer turst.
Allowing brands an unchallenged misleading advertising campaign, the industry has collectively failed the consumer trust.
Complaint Management- Comedy of mismanaged errors.
Complaints are part of business; however, how you handle and convert them into good customer experience matters.
Molley’s Vegetable Stall – Master Class in Customer Relations.
Molley, the vegetable street vendor, delivers a master class in customer relations if only you were willing to listen and observe.
Using archetypes & personification For Powering Manpower Alignment
Have you ever played or watched the game of TUG OF WAR or seen a boat race? If yes, you would know how collective synchronised aligned efforts bring the right results. And if the forces are not aligned, having the best of the team would not guarantee success. The same is true about business; achieving… Read More »
Personalised 25 Rules of Life -Enhance Peace and productivity
Introducing my book ’25 Rules of Life- I wish I had known earlier’. So, two things are clear. These rules are a result of deep introspection into life, dissecting most of the important and critical episodes and milestones. And two, if I had realised these rules earlier, maybe I would have done a lot of… Read More »
The Grey Area of Social Betting among Friends.
Navigating the legality surrounding gambling and betting in India is full of confusion and uncertainty for the average citizen. What is legal or illegal Gambling is subject to the interpretation of authorities and law enforcement officials. While one might engage in online gaming platforms under the guise of skill-based games without repercussions, the same cannot… Read More »
